FAQ

If you have other burning questions we weren’t able to address here, feel free to contact us through WhatsApp or E-mail.

Order

First time shopping with Blossom Dreamy? We’re ecstatic to have you on board! Just visit our website at blossom-dreamy.com to place your order. It only takes 5 easy steps & 3 minutes!

Step 1: Select the product you like
Step 2: Add to cart and add-on items (if any)
Step 3: Select your delivery date
Step 4: Insert your billing and shipping details
Step 5: Make your payment and we’ll be creating your special gift for you

You’ll receive an order confirmation sent to your email with an order number that allows you to track the status of your order.

Need help?
Email:
 blossomdreamy97@gmail.com
Phone: +60132205934
Whatsapp: Talk to Us

You’ll have to make your order online on the Blossom Dreamy website at blossom-dreamy.com to enjoy the best shopping experience. However, if you need help, we’re always happy to assist on phone, chat or WhatsApp.

Email: blossomdreamy97@gmail.com
Phone: +60132205934
Whatsapp: Talk to Us

 

Yes, we do! Our cut-off time for same-day delivery is 3:00 PM. If you place an order after 3:30 PM today, you’ll only be able to select tomorrow’s date as the earliest delivery date. We currently deliver from Monday to Sunday, 7 days/week.

Yes, you can but you’ll need to inform us ASAP. If you’d like to change your order details, please WhatsApp us at +60132205934 with your new order details. At Blossom Dreamy, we do our best to accommodate last-minute changes, but we can only guarantee changes (including delivery address & card message) if they are requested before 10 AM, 1 day before the delivery date. For changes to delivery on special occasions, you’ll have to request at least 3 days in advance (eg for Valentine’s Day on 14 Feb, please send in your change request on 10 AM, 11 Feb.)

We understand that sometimes plans change and you may need to adjust your order. To provide you with the best service, we encourage you to contact us as soon as possible if you need to cancel.

Orders can typically be cancelled if they are still in the processing stage. However, once an order has been prepared for shipment or is out for delivery, we are unable to cancel it. Our team works quickly to ensure your flowers arrive fresh and on time, so timing is crucial.

If you need to cancel, please reach out to our customer service team immediately. They will be happy to assist you and discuss the available options. We appreciate your understanding and look forward to helping you with your floral needs.

Email: blossomdreamy97@gmail.com
Phone: +60132205934
Whatsapp: Talk to Us

Payment

We accept all major credit cards (Visa & Mastercard) for payment. If you don’t wish to use a credit card, you can also opt for online bank transfer (FPX) or e-wallets (Grab, Boost and etc) via the iPay88 and GrabPay payment option during checkout.

We work with Payex to make shopping online safe. Payex holds all credit card information securely. No credit card information is held by us or accessible to us.

Delivery

We provide delivery to Klang Valley (Kuala Lumpur & Selangor). For certain far-off locations, there is an additional surcharge based on your delivery area (automatically shown during checkout). For more details, contact us via email at blossomdreamy97@gmail.com or WhatsApp us at +60132205934

Unfortunately, we do not offer international shipping at this time. Our focus is on providing the best possible service and freshest flowers to our local customers. We currently ship within Klang Valley, ensuring timely delivery and the highest quality floral arrangements. We hope to expand our shipping options in the future. Thank you for understanding!

We provide same-day and next-day delivery delivery for flowers & gifts in Kuala Lumpur, Selangor,

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