Terms and Conditions
Last Updated: [2024/01/01]
Welcome to Blossom Dreamy! These terms and conditions outline the rules and regulations for the use of our website, located at blossom-dreamy.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Blossom Dreamy if you do not agree to all the terms and conditions stated on this page.
1. General Terms
- Contact Information: For any questions or concerns, please contact us at:
- Email: blossomdreamy97@gmail.com
- Phone/WhatsApp: +6013 220 5934
- Website Use: By using this website, you agree to comply with and be bound by these terms and conditions.
2. Orders and Payment
- Order Acceptance: All orders are subject to acceptance and availability. Blossom Dreamy reserves the right to refuse or cancel any order for any reason, including errors in pricing or availability of the product.
- Payment: Payment must be made at the time of order placement. We accept major credit cards, debit cards, and online banking.
- Pricing: All prices listed on the website are in Malaysian Ringgit (MYR) and include applicable taxes.
3. Shipping and Delivery
- Delivery Areas: Currently, we only deliver within Malaysia. We do not offer international shipping.
- Delivery Times: Delivery times are estimates and are not guaranteed. We are not responsible for delays due to unforeseen circumstances.
- Shipping Charges: Shipping charges will be calculated at checkout based on the delivery address.
4. Cancellations and Returns
- Cancellation Policy: Orders can typically be cancelled if they are still in the processing stage. Once an order has been prepared for shipment or is out for delivery, it cannot be cancelled. Please contact our customer service team immediately if you need to cancel your order.
- Returns and Refunds: Due to the perishable nature of our products, we do not accept returns. If there is an issue with your order, please contact us within 24 hours of delivery.
5. Products and Services
- Product Description: We strive to describe our products as accurately as possible. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.
- Substitution Policy: In the event that the exact flowers or products ordered are not available, we reserve the right to substitute with a similar product of equal or greater value.
6. Privacy Policy
- Personal Information: Any personal information provided by you will be used in accordance with our Privacy Policy. We respect your privacy and are committed to protecting your personal information.
7. Limitation of Liability
- Disclaimer: The materials on Blossom Dreamy’s website are provided “as is”. Blossom Dreamy makes no warranties, expressed or implied, and hereby disclaims all other warranties.
- Liability: In no event shall Blossom Dreamy or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Blossom Dreamy’s website.
8. Governing Law
- Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of Malaysia and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
9. Changes to Terms and Conditions
- Modifications: Blossom Dreamy reserves the right to revise these terms and conditions at any time. By using this website, you agree to be bound by the current version of these terms and conditions.
If you have any questions about our Terms and Conditions, please contact us at blossomdreamy97@gmail.com or +6013 220 5934.